- How reliable are TeleCAM webcam
systems?
Highly reliable. TeleCAM webcam systems only use the highest
quality components available. We are proud to report that we have experienced
nearly 100% performance uptime with our webcam installations. In the unlikely
event that service is required, we can generally correct within 24 hours or
less, software or communications issues using a dialup modem and servicing a
customers system directly from our facilities.
- Can I move the camera remotely?
No. Although technically possible, it is not recommended that the
camera be moved by other than the precision positioning managed by the camera
control PC. Once the specific views have been programmed, the camera motion
control software automatically manipulates the camera to take specific shots,
to create panorama pictures from individual snaps, etc. at many times during
the day. Other movement of the camera will interfere with the operation and
upset the website image presentation.
- Can I add additional cameras to my
TeleCAM installation?
Yes. However, you may not need to add additional
cameras. The versatility of TeleCAM camera motion of nearly 360 degrees,
coupled with +/- 50 degrees tilt and up to 20 X zoom provide a tremendous range
of viewpoint access - for near and distant views, eliminating the need for
additional cameras in most cases. For those unique situations where a second
camera is required, a second camera motion control computer is also provided.
- Can I use the control computer for
other purposes, in addition to TeleCAM camera control?
No. We recommend
strongly against this because it may interrupt the control computer, preventing
it from handling its tasks of image capture and uploading of picture files to
the web, resulting in unreliable operation.
- Can I see live images from the camera
without interfering with the process of capturing images for the web?
Yes. Images from the camera are in standard composite video format, and
are "live TV" images of whatever the camera is "seeing" at that time. For this
application, TeleCAM Systems can provide a special video signal distribution
amplifier to deliver a composite video signal to your television monitor or
VCR.
- What does the TeleCAM installation
cost?
Depending on system functionality, location (indoor or outdoor)
and website services, TeleCAM installations range from $1000 to $6,000 purchase
price, or from $145 to $395 per month for rent/service contract agreements. For
more information on configurations and pricing, click the "Request a Quotation"
button on this website.
- What kind of service can I expect from
TeleCAM Systems?
TeleCAM Systems is a full service company: We design,
manufacture, configure, install, service, and support our products. We are
committed to deliver the highest quality webcam features and images and the
highest quality of customer satisfaction for our services.
- How soon after I order will my system
be delivered? We can generally complete an installation 4-6 weeks after
receipt of order.
- What kinds of installations has TeleCAM
Systems installed? TeleCAM webcam systems have been installed at Marinas,
Construction Sites, Retail Business, Commercial businesses in downtown areas,
Public Facilities, and Private Educational facilities.
- Do you have customers who would provide
a reference for TeleCAM Systems, based on their experience in dealing with the
company? Yes. We can provide a list of customers who can be contacted to
ask about our capabilities and their experiences in doing business with us.
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